Frequently Asked Questions

 

 

 

 

Do you offer personalised remembrance cards?

Yes. Many of our remembrance cards can be personalised with names, ages, dates and your own special message. If a card is personalised, this will be clearly shown on the product page.

Do you also sell non-personalised cards?

Yes. We offer both personalised and non-personalised remembrance cards, so you can choose the option that best suits your needs.

What occasions are your cards suitable for?

Our cards are thoughtfully designed for many remembrance occasions, including:

  • Heavenly Birthdays
  • Christmas
  • Mother's Day
  • Father's Day
  • Anniversaries
  • Baby Loss Awareness
  • Sympathy
  • Thinking of You
  • Special remembrance days

Are your cards suitable for remembering babies and older children?

Yes. Our collections are designed to help families remember babies and children of all ages with love, compassion and care.

What sizes are your greeting cards?

Most of our greeting cards are available in either 5 x 7 inches or 6 x 6 inches. The size is shown on each product page.

Are envelopes included?

Yes. Every greeting card includes a matching envelope.

What card are your products printed on?

Our cards are professionally printed on premium-quality cardstock to ensure a beautiful finish and lasting keepsake.

Can I send a card directly to someone?

Yes. If you would like your card sent directly to the recipient, simply let us know when placing your order.

How quickly will my order be dispatched?

We aim to dispatch all orders as quickly as possible. Personalised items may require a little extra time while we carefully prepare your design.

We aim to dipatch within 24 Hours

Can I request a completely custom design?

Absolutely. If you have something specific in mind, we'd love to hear from you. We can often create bespoke remembrance cards designed especially for your family.

 

Do you sell memorial gifts?

We're currently focused on our range of remembrance cards. We hope to introduce memorial gifts in the future, so keep an eye on our website and social media for updates.

Do you ship throughout the UK?

Yes. We currently deliver throughout the UK.

Can I contact you before ordering?

Of course. If you have any questions about a product or would like help with a personalised order, we're always happy to help.

How can I stay updated with new designs?

Follow Wilbys Creations on social media or visit our website regularly to see our latest remembrance cards and memorial gifts.

Why do your cards feel so personal?

Wilbys Creations was created after the loss of our son, and every card is designed with genuine understanding, compassion and love. We know how important it is to remember a precious child, and we hope every design offers comfort to families who need it most.

Why did you create Wilbys Creations?

Wilbys Creations was created by us, Stuart and Kate, in loving memory of our beautiful son, Wilby. Every design is inspired by him and created with the hope of bringing comfort to other families experiencing baby loss.